Indian companies, the destination of many call callers to US companies, has begun sourcing back to the US.
An interesting article--callers are getting tired of bad phone lines and more. Here's a short excerpt:
India’s outsourcing giants — faced with rising wages at home — have looked for growth opportunities in the United States. But with Washington crimping visas for visiting Indian workers, some companies such as Aegis are slowly hiring workers in North America, where their largest corporate customers are based. In this evolution, outsourcing has come home.